Skip to main content
Your plan sets four things: monthly visits, storage, bandwidth, and PHP workers. Current usage for each is on your site’s Stats and Overview tabs.

How we measure

Visits

Counted at our edge from real requests to your site. No tracking cookie, no JavaScript on your pages.

Bandwidth

Traffic served from your site during the current billing period.

Storage

Your WordPress files and your database together, against one shared quota.
Visits and bandwidth reset at the start of each monthly period. Storage is a standing limit, not a monthly one.

What happens at the limit

We email you as a heads-up. Nothing changes for your visitors; your site serves normally.
At double your plan’s allowance we stop serving the site until you upgrade or the period resets. You’ll have had two emails before this point, so it should never arrive as a surprise.
Heads-up email. No effect on your site.
Your site is rate-limited rather than switched off: it stays reachable but serves more slowly until you add bandwidth or the period resets.
Existing files stay exactly where they are, but new writes are refused— which usually shows up as uploads failing or WordPress complaining it can’t write. Delete data or add storage to clear it.
Consistently near a limit? Upgrading a plan is usually cheaper than adding to it, and gets you more of everything at once.

Add capacity

The Add-ons tab does two things.
1

Upgrade your plan

Move up a tier and every limit rises together. Upgrades are handled through the billing panel and prorated against your current term.
2

Or top up one resource

Add storage or bandwidth on their own when only one limit is pinching.
Add-ons are targets, not additions. Picking the 50 GB storage add-on means your site’s total storage becomes 50 GB— it isn’t added on top of your plan’s 10 GB. That’s why only one add-on of each kind can be active at a time; to change the amount, step the existing add-on up or down instead of buying a second one.
After a plan upgrade, an add-on can become redundant— your new plan’s base already meets or beats the target you’re paying for. The panel flags it with an amber banner so you can cancel it in the billing panel.

Reading the Stats tab

Short spikes in CPU and memory are normal— a plugin update, a cron run, a crawler. Sustained saturation is the signal to size up.

Fair Use Policy

What “reasonable use” means across FastCat shared services.